Terms & Conditions

1. Agreement to Terms and Conditions

Accessing and utilising CrownJewelz Casino services constitutes acceptance of these Terms & Conditions in their entirety. Should players disagree with any portion of these terms, they must discontinue use of the platform immediately. The support team can clarify any term provisions players find unclear.

2. Age and Legal Eligibility Requirements

CrownJewelz operates as an adults-only platform requiring all users to be at least 18 years of age. By creating an account or using CrownJewelz services, players explicitly confirm the following:

• You meet the minimum age requirement for gambling activities in your jurisdiction
• Online gambling services are legally permitted in your location
• Players will not access CrownJewelz services from jurisdictions where online gambling is prohibited
• All registration information provided is accurate, current, and truthful
• You possess legal capacity to enter into binding agreements

3. Account Creation and Security Responsibilities

Account registration is mandatory for accessing CrownJewelz gaming services. As the account holder, you bear full responsibility for:

• Maintaining absolute confidentiality of your login credentials and authentication information
• All gaming activity, transactions, and communications conducted through your account
• Ensuring account details including email address and contact information remain current
• Immediately reporting any suspected unauthorised access or security breaches to the support team
• Preventing third-party access to your account through credential sharing or device exposure

4. Promotional Offers and Bonus Terms

All promotional offers, welcome bonuses, and special campaigns operate under specific terms and conditions that include:

• Wagering requirement multipliers that must be completed before bonus funds become withdrawable
• Eligible game categories with specific contribution percentages toward wagering completion
• Promotion validity periods and expiration dates that vary by offer type
• Maximum bet restrictions during active bonus periods to prevent wagering requirement manipulation
• Game-specific contribution rates that may differ from standard wagering calculations

Players are strongly recommended to review complete bonus terms before activation. The support team explains promotional conditions and assists with wagering calculations upon request.

5. Financial Transactions and Payment Processing

All deposit and withdrawal transactions are governed by the following provisions:

• Minimum and maximum transaction limits that vary by payment method and account status
• Know Your Customer (KYC) verification requirements that may be mandatory before first withdrawal
• Processing timeframes that differ significantly between payment methods and transaction amounts
• Transaction fee structures displayed transparently before confirmation, with support team clarification available
• Payment method availability that depends on geographical location and regulatory requirements

6. Responsible Gaming Commitments and Tools

CrownJewelz maintains a strong commitment to promoting healthy gaming habits. The platform provides comprehensive self-management tools including:

• Customisable deposit limits that can be set daily, weekly, or monthly
• Session duration controls and frequency restrictions
• Reality check reminders that alert players to gaming session length
• Temporary self-exclusion options ranging from 24 hours to 6 weeks
• Permanent self-exclusion facilities with support team assistance
• Direct links to professional responsible gaming organisations and support services

If gaming becomes problematic or ceases to be enjoyable, players are encouraged to seek assistance from professional support services. The support team can provide information about responsible gaming resources and organisations.

7. Game Integrity and Random Number Generation

All gaming outcomes derive from certified Random Number Generation (RNG) systems that undergo regular independent testing by recognised gaming laboratories. CrownJewelz exclusively partners with licensed software providers whose RNG systems meet or exceed industry certification standards. Return-to-player percentages and game rules display clearly before gameplay commences.

8. Prohibited Conduct and Account Restrictions

Account holders agree to refrain from the following prohibited activities:

• Utilising CrownJewelz services for any unlawful purpose or in violation of applicable gaming legislation
• Attempting to manipulate game outcomes, exploit software vulnerabilities, or engage in cheating behaviours
• Sharing account access credentials with third parties or allowing unauthorised account usage
• Employing automated systems, bots, scripts, or unauthorised software to interact with the platform
• Participating in money laundering activities, fraudulent transactions, or identity theft schemes
• Creating multiple accounts to circumvent promotional restrictions or bonus terms

9. Service Availability and Liability Limitations

CrownJewelz services are provided on an "as is" basis without express or implied warranties regarding service availability, uninterrupted operation, or error-free functionality. CrownJewelz is not liable for losses incurred through platform usage, except where such liability cannot be excluded under applicable law. The support team addresses technical issues and service interruptions promptly.

10. Terms Modification and Notification Procedures

CrownJewelz reserves the right to modify these Terms & Conditions at any time to reflect regulatory changes, platform updates, or operational requirements. Material changes will be communicated through account notifications or email. Continued platform usage following term modifications constitutes acceptance of updated conditions. The support team explains any term changes upon request.

11. Support and Contact Information

For questions regarding these Terms & Conditions, clarification on specific provisions, or assistance with term-related matters, please contact the customer support team through the Support section on the website. Support representatives provide detailed explanations of term provisions and assist with account-related queries.